40+ yrs. never knew, heard or saw a bed bug. Googled, found Fenn, and chose this long-standing family-owned business; which has proven old family business ethics still exists. What luck!. After our Fenn experience, I now understood why Fenn couldn't schedule us right away; professional, on-time service, patient and courtesy staff. Fabiola went above and beyond when she stayed after hours on the phone with me until I got home to make sure everything was safe. Michelle's diligent work ethics had us schedule for a second treatment and never gave up to reimburse us for our second hotel stay.
